Consumer Protection

    Investigate AI Accreditation

    We help consumers verify AI accreditation legitimacy and investigate potential false claims

    Do you have a concern or are unsure about an AI-accredited course or training provider?

    The AiCE Register was created to help consumers make informed choices and decisions when purchasing AI Accredited Training. Our aim is to give you peace of mind that the AI Activity you are looking to engage with or enrol on has been properly accredited by a robust accreditation organisation.

    As the AI Accreditation industry is rapidly evolving, there are unfortunately some organisations essentially creating and selling an "AI Accredited" Stamp or Logo without a robust review process in place. Because of this, it is often difficult for consumers to be certain that the AI Activity they have purchased or looking to purchase has been reviewed and assessed to a high set of standards.

    Over the years, we have had many consumers come to us having paid significant amounts to a training provider who have advertised that a course is AI Accredited only to find out that the Accreditation has either lapsed, never actually taken place, is of a poor standard or is simply a fake accreditation.

    At The AiCE Register, we want to raise standards within the AI education industry as well as protect the consumer when purchasing accredited activities. That's why we have worked closely with consumers and organisations that are using the AiCE Register daily to investigate the legitimacy of Accredited AI Activities and Training Providers, some of which have led to formal action.

    Organisations We Work With

    Regulatory Bodies

    Trading Standards

    Educational Authorities

    Industry Associations

    The AiCE Register is here to help!

    With the above in mind, the AiCE Register will support individuals and organisations who feel they have been a victim of false Accreditation or if they feel they have enrolled on or purchased a course that has been advertised as AI Accredited when it is not, by investigating any concerns that a consumer may have.

    Although we are not able to take any formal action, we can carry out an independent investigation and report back to you with our findings and recommendations so as you can then make an informed choice as to what action you take if you feel further action is necessary.

    What do we need to investigate your concern?

    As with all investigations, we need as much information as possible. If you can complete the form below, uploading as much evidence as possible which may include the following:

    • Copies of certificates issued
    • Screenshots of webpages
    • Screenshots of social media posts
    • Screenshots of messages, emails, letters
    • Any other evidence you feel is relevant

    Company or Organisation Details

    Background Information

    Please provide us with as much information as possible so we can carry out a thorough investigation on your behalf.

    0 / 5000 characters

    Supporting Evidence

    Please upload any supporting evidence: certificates, emails, screenshots, proof of purchase etc

    Accepted formats: PNG, JPEG, JPG, DOCX, PDF, TXT, GIF, BMP (Max 10MB per file)

    Your Details

    What Happens Next?

    1

    Initial Review

    Once you have submitted your concern in as much detail as possible, we will start to carry out a full and impartial investigation on your behalf. We may need to come back to you for further information, so please ensure all your details are correct.

    2

    Confidentiality

    If during our investigation we need to contact a 3rd party, such as an accreditation organisation for further clarification and information, we will not disclose your details without your prior written permission.

    3

    Investigation Timeline

    Please be assured, we take all investigations seriously and our dedicated team will perform a thorough investigation on your behalf and report back to you within 30 working days with a full overview and report of their findings along with any recommendations they feel are necessary.

    4

    Follow-up Actions

    From time to time following our investigation, we may need to inform the AI Accreditation Organisations with our findings so they can take any action following our investigation. We will of course notify you if this action is necessary.

    5

    Report Delivery

    All investigation reports will be sent to the email address provided within 30 working days of submission to us.

    Please Note: Reports of concerns may be used for research purposes to improve industry standards and protect consumers.